retail
meta5 creates multi-phased solutions that enable greater accuracy, transparency and visibility of reports across your organization.
CHALLENGE
meta5 was asked to streamline data aggregation and report creation for a retailer’s SKU inventory, while making sure both the data and the reports were timely, accurate and comprehensive. This included reducing the amount of time the retailer’s data analysts were collecting data, which was consuming 80% of their time.
SOLUTIONS
To reduce time collecting data and ensuring reports reflected timely, accurate data, meta5 created a proprietary, all-inclusive data warehouse in SQL Server with ETL extraction routines running on a nightly basis. meta5 also built a Product Detail Report (PDR) that detailed the SKU data lifecycle for every SKU across hundreds of stores. To scale across the organization, meta5 also built starter-set applications using CAPSULE® Technology that served as a foundational template for future use cases.
utilities
meta5 automates recurring reports and notifications, significantly reducing manual execution and effort for your data analysts.
CHALLENGE
meta5 was tasked with reducing weekly manual effort for an electric utility's credit and payment services, which had been spending significant time manually generating and processing customer payment notification emails.
SOLUTIONS
meta5 reduced effort by over 87.5% by implementing CAPSULE® Technology to generate and execute automated email delivery notifications. Now, the utility generates 1,000 letters in minutes. With meta5, credit and payment services were also able to match unidentified payments with the appropriate customer accounts, improving customer matches by more than 20% and reducing automated search time by over 75% compared to the previous system.
payroll
meta5 automates recurring reports and notifications, significantly reducing manual execution and effort for your data analysts.
CHALLENGE
meta5 was tasked with reducing weekly manual effort for an electric utility's credit and payment services, which had been spending significant time manually generating and processing customer payment notification emails.
SOLUTIONS
meta5 reduced effort by over 87.5% by implementing CAPSULE® Technology to generate and execute automated email delivery notifications. Now, the utility generates 1,000 letters in minutes. With meta5, credit and payment services were also able to match unidentified payments with the appropriate customer accounts, improving customer matches by more than 20% and reducing automated search time by over 75% compared to the previous system.
